Privacy Policy
This Privacy Policy is an integral part of the Legal Notice of the website www.ositohub.com (hereinafter the "Website").
In this Privacy Policy, you will find all relevant information regarding the use of the personal data of our users, regardless of the channel or medium (online or in person) you use to interact with us.
We are transparent about what we do with your personal data so that you understand the implications of the uses we carry out and the rights you have regarding your data.
We make all information in this Privacy Policy permanently available, which you can consult whenever you deem appropriate. You will also find information about each processing of your personal data as you interact with us.
When we refer to our Website, we mean any of the channels, devices, or digital or in-person means you have used to interact with us, primarily:
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Our Website www.ositohub.com
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Via email to VLC LIFE 75, S.L. employees' email accounts with domain ositohub@gmail.com
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Via contact forms
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Via subscription forms
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Via service request forms
In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and the free movement of such data (General Data Protection Regulation), and Organic Law 3/2018, on Personal Data Protection and guarantee of digital rights, we inform you that:
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WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?
The data controller is:
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VLC LIFE 75, S.L. (hereinafter, "VLC LIFE") with NIF number B98862576, registered office at Calle Marina baixa p 3, 46015, Valencia, and email ositohub@gmail.com.
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WHAT IS THE PURPOSE OF PROCESSING YOUR PERSONAL DATA?
Depending on the relationship you want to maintain with us, we will need to process certain data, which generally include:
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Identification data (name, surname, gender, date of birth, marital status, profession, workplace, address, email, phone numbers, language, and country from which you interact with us, etc.)
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Economic and transactional information (bank account data, PayPal account, credit card, payment data made or received)
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Technical data (IP address, login information, browser type and version, timezone settings, browser plugins, OS and platform, etc.)
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Communication data (preferences to receive communications from us)
The User guarantees that the data provided is true, accurate, complete, and updated, being responsible for any direct or indirect damage caused due to non-compliance with this obligation.
In some cases, we may obtain information passively using tracking tools such as browser cookies or similar technologies from our Website or communications we send. In certain cases, a third party may provide us information about you, for example, if they send an order to your address. In such cases, we will process your data only concerning that functionality or service.
Data will be processed only as necessary, relevant, and limited to the purpose of processing and will be kept only as long as needed for the purpose.
VLC LIFE processes user data manually and/or automatically depending on your interaction with our Website for the following purposes:
PURPOSES:
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User Registration Management and Control
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Manage and control Client Registration and any bookings or contracts made by the User with VLC LIFE.
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Identify the User and provide access to functionalities, products, services, and promotions available to registered Users.
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Cancel your account by contacting our Customer Service.
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Management, development, fulfillment, and execution of reservation processes
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Establish and maintain contractual relationships.
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Fulfill and manage reservation requests, modifications, cancellations, payment handling, and loyalty program recommendations.
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Manage check-in and checkout.
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Billing purposes.
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Activate mechanisms to prevent misuse or fraud on the Website.
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Customer Service
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Process data to respond to requests and manage all contractual aspects.
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Include only necessary personal data (name, surname, phone, email).
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Social media interactions may import your data from your social network account.
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Marketing
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Manage subscriptions to newsletters and periodic commercial/promotional information.
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Allow opting out anytime without cost.
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Execute promotional actions (e.g., contests).
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Display online ads based on browsing history, preferences, and social media profile.
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Analyze ad measurement and segmentation.
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Compliance with legal obligations
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Usability and quality analysis
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LEGAL BASIS FOR PROCESSING YOUR DATA
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User registration: consent and legitimate interest.
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Reservation processes: contractual necessity.
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Customer Service: legitimate interest or contractual necessity.
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Marketing: consent or contractual relationship.
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Compliance: legal obligations.
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Usability analysis: legitimate interest.
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DATA RETENTION PERIODS
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Registration: until account deletion.
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Reservation processes: duration of contractual relationship.
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Customer Service: as long as needed.
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Marketing: until subscription cancellation.
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Legal compliance: legally established periods.
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Usability analysis: for specific actions or until anonymized.
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DATA SHARING WITH THIRD PARTIES
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Business partners, suppliers, subcontractors.
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Analysis/search engine providers.
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IT service providers.
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Specialized advisory entities.
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Marketing and advertising service providers.
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Public authorities and law enforcement as required.
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Virtual infrastructure via cloud providers under EU-US Data Privacy Framework.
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Services like Google Analytics, DoubleClick, Facebook Inside under EU-US Data Privacy Framework.
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USER RIGHTS
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Right to access, rectify, delete, limit processing, withdraw consent, data portability, object to direct marketing, and file complaints.
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Contact: Calle Marina baixa p 3, 46015, Valencia.
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THIRD-PARTY DATA
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CHANGES TO PRIVACY POLICY
